Meet the Queen of Quality

Jan 20, 2021

A commitment to high standards has long defined the career of Lois Beatty, director of quality and regulatory affairs at Broadway House for Continuing Care. In fact, during her 22-year tenure at Broadway House, Beatty has earned the nickname “The Queen of Quality.”

That moniker took on new importance during the pandemic. Beatty was relentless in her quest to keep patients and staff safe, playing a key role in the low COVID-19 infection rate achieved at Broadway House over the past nine months.

At a recent ceremony in December, Beatty was recognized with the Exceptional Leadership During COVID-19 Pandemic Award. Human Resources Director Donnamarie Lynch, Ph.D., said of Beatty, “Lois takes the quality of the facility very seriously. She seeks out and implements any measures necessary to mitigate exposure to COVID-19 for residents and staff. Her leadership contributed to our facility having favorable outcomes related to COVID-19 over these last nine months.”

In addition, Robert Hardrick, activities, was named Employee of the Year. Lynch noted, “During the height of the pandemic, we were significantly short-staffed in the activities department. Robert held down the fort and took the lead. For three months, he made it happen for our residents while training a new employee. Robert has incredible passion and commitment to the mission of Broadway House and its residents.”

Five employees were also presented with awards recognizing their dedicated years of service to Broadway House and its residents: Lenore Shamberger-Jackson, nursing, and Angela Moroney-Cymbaluk, finance, 25 years; Gloria Horton, social services, 20 years; Rachel Jaslow, activities/art therapy, 15 years; and Damary Lugo, social services.